Black man working in American

As a black man in America, to get ahead you must learn to adapt to working with so many different people. Some will think you are angry. Some will think you are emotional. Some will find you arrogant while others will question your confidence. Some will say you are too aggressive and others will tell […]

Service Desk and Support teams everywhere … YOU MATTER!

This week, I had a very unique opportunity to be “on-boarded” twice. My new role is based in the UK however I have a base in Chicago and, at the end of the day, a US contract. Thus, my first day was in Chicago and my second day was here in London. As I reflected […]