Avoid the Value Destroying Arms Race
Arms races rarely serve the best interests of “citizens”, in the case of corporations, our clients and customers. Thus, we believe we must seek first to understand unmet client demand and then invest in technologies and solutions that address those needs. We will not make technology investments from a position of fear, ego, or irrational impulse.
#TechNotes: My Blackberry Z10 Experience
I have now had my BlackBerry Z10 device for a few days and am beginning to get a sense of the device functionality and the overall experience. I am not a professional reviewer but like to share. I’m reserving my final judgement and not ready to decide for sure that I will be moving away […]
Top Traits: Fun to Work With

Top Traits: Defining the perfect employees Let’s face it, for most people work is a means to an end. You work so that you can eat, keep your brain active, connect with other people, learn, or reach some apex in your ambitious plan to take over the world…. Whatever the reason, for very few people […]
Top Traits: Pride in Work Product

Top Traits: Defining the perfect employees I had a whole home audio system installed in my Chicago home a few years ago. I spent more than I have ever spent on audio equipment and hired a team of twenty somethings to install it for me. I remember when they came for the install and opened […]
Top Traits: Hard Working AND Talented
Top Traits: Defining the perfect employees Yikes – It has been a while since I blogged and I have an excuse. We are working on some amazing things at Aviva and as part of that I have spent the past few weeks in meetings. Yes, being in meetings can sometimes be a royal P.I.T.A., especially […]
Service Desk and Support teams everywhere … YOU MATTER!
This week, I had a very unique opportunity to be “on-boarded” twice. My new role is based in the UK however I have a base in Chicago and, at the end of the day, a US contract. Thus, my first day was in Chicago and my second day was here in London. As I reflected […]
Vendor Relationships: Experts or Frauds?

Vendor Relationship Critical Partnership Element #1: Expertise in new technologies I recently ran an informal poll on LinkedIn that asked a relatively simple question: Today’s IT leaders depend on a plethora of new players to drive change. What should CXOs most look for in a partner? Here are the results …. Aiming to cover each […]