Setting clear expectations is crucial in any relationship, whether it’s personal or professional. Many people advocate for the approach of “under promise and over deliver,” but this logic is fundamentally flawed. A more effective strategy is to set accurate and realistic expectations based on your experience and capabilities.
I once visited the Penske NASCAR team in North Carolina and observed their pit crew testing the time it took to change tires. The crew’s goal wasn’t just to achieve the fastest time possible but to find a consistent and reliable target time. For example, if the pit crew could change the tires in 11 seconds one time, 17 seconds another, and 14 seconds a third time, the instinct might be to set the target at 11 seconds, assuming they would always want to be as fast as possible.
However, what we learned was that the team valued consistency over occasional speed. They aimed for a target of 14 seconds because it was a time they could reliably achieve. This consistent timing allowed the racer and the team to plan and adjust their strategies effectively, knowing they could depend on a predictable pit stop duration.
This principle applies to various aspects of life. Whether in marriage, family relationships, or at work, setting accurate expectations allows everyone involved to plan and act accordingly, leading to more successful and harmonious interactions. This approach is not about under-promising and over-delivering; it’s about setting realistic expectations and consistently meeting them, which builds trust and reliability.
2. Making Decisions with Pace
The ability to make decisions quickly and confidently is essential in both personal and professional relationships. While you won’t always get every decision right, the more decisions you make, the better you become at analyzing data and making informed choices.
A common challenge many couples face illustrates the importance of this skill. Imagine a couple visiting a new city, walking down the street, and one partner asks, “Hey, where do you want to eat?” They spend the next hour walking past several restaurants, each trying to be respectful of the other’s preferences and neither wanting to make a decision that seems bossy. In the end, they both end up frustrated and hungry.
This scenario underscores the need for making decisions with pace. Knowing your partner’s preferences regarding food, service, and atmosphere allows you to make swift decisions that satisfy both of you. If you know your partner loves Italian food and prefers a cozy, quiet atmosphere, you can confidently choose a restaurant that meets those criteria, avoiding unnecessary frustration.
In professional settings, the ability to make prompt decisions can significantly impact team efficiency and project outcomes. Leaders who can analyze available data quickly and make sound decisions help their teams stay agile and responsive to changing circumstances. This decisiveness fosters a sense of confidence and reliability within the team, enhancing overall productivity and satisfaction.
By honing your decision-making skills and understanding the preferences and needs of those around you, you can strengthen your relationships through timely and well-considered actions. Making decisions with pace not only improves efficiency but also demonstrates respect and understanding, which are fundamental to any successful relationship.
3. Assuming Positive Intentions
Assuming positive intentions is a crucial mindset that can transform how we interact with others. When we start conversations with the belief that the other person means well, we open ourselves up to really listening and understanding their emotions and reasoning. This leads to more constructive and respectful dialogue, even if we disagree.
For instance, when we assume positive intentions, we give grace and allow ourselves to fully process what the other person is saying before reacting. This prevents misunderstandings and conflicts that often arise from assuming negative intentions. Reacting prematurely to what we think the other person means can lead to unnecessary upset and escalate conflicts.
In both personal and professional relationships, fostering a mindset of assuming positive intentions can help maintain healthy and productive interactions. It encourages us to consider the other person’s viewpoint and respond thoughtfully, leading to deeper understanding and more positive outcomes.
By giving grace and approaching conversations with the belief that the other person has good intentions, we can break the cycle of negative interactions. This simple shift in mindset can make a significant difference in our relationships, helping us build stronger, more trusting connections with others.
As I’ve grown older, I’ve come to deeply appreciate the difference between family connections built on love and those built on love and relationship. My
I miss the days when family debates were alive—full of real engagement, curiosity, and the freedom to disagree without bitterness. We didn’t always need to
I’ve said this so many times it’s getting old, but some people just don’t seem to listen—and maybe, if I’m honest, I don’t always take my own advice either. Here it is: it really doesn’t matter what you said, how you said it, or what you intended. What matters, if you truly care about the other person, is how they felt.
It is so important to have a balanced group of friends from whom to draw wisdom, knowledge, and perspective. I am blessed to have this in abundance, but I also admit that I take it for granted from time to time. It’s easy to get comfortable with people who think like you, but growth happens when you engage with those who challenge your assumptions.
I encourage everyone reading this to consider who in your circle of trust has a perspective different from yours. Reach out to them and ask them to share their story. Ask questions that go beyond the surface, especially about topics that might seem difficult or unfamiliar. This isn’t about agreeing with everything but about expanding your understanding.
That’s how understanding grows. That’s how hatred is thwarted. And that’s how change begins—by taking the time to listen, learn, and empathize with someone else’s experience. Small conversations lead to larger shifts, and those shifts can ripple outward, creating real change in how we see the world and each other.
I recently had an eye-opening experience that got me thinking about the concept of comfort, privilege, and inclusivity in our everyday lives. The incident involved a friend who usually revels in his familiar social circle and activities. In this particular circumstance, his weekend routine included indulging in fine dining, lounging by the pool with friends, enjoying an array of expertly mixed (by others) cocktails, and staying in comfortable, private accommodations (my home) instead of a hotel. In many ways, his life that weekend was a bubble of comfort and predictability similar to his life in his home city.
However, one outing that weekend pushed him out of this bubble. After a weekend of being able to do all of the “normal” stuff, he was taken to explore various city sites, culminating in a visit to a majority LGBTQ bar featuring a drag performer. This was a departure from his norm, and his reaction was, frankly, disappointing. Upon feeling out of his element, he chose to walk out, citing discomfort. His decision not only created an awkward situation but also led to frustration among everyone else involved. Frankly, it ruined the entire weekend.
This incident has stayed with me, and it keeps gnawing at me much more than it should. It highlighted a stark reality: the privilege of being uncomfortable only occasionally is something many people do not have. For individuals who find themselves outside the majority – whether due to their sexuality, race, religion, or any other aspect – discomfort is often a constant companion. It’s not something they can choose to walk away from; it’s a part of their daily existence.
My friend’s inability to remain in a setting that was outside his norm speaks volumes about the bubbles we create around ourselves. These bubbles are safe spaces, but they also limit our understanding and acceptance of different perspectives and lifestyles. His reaction was a missed opportunity for growth, for stepping into someone else’s shoes, for understanding and empathy. (And it was immature and childish, in my opinion. As it could have been handled much better.)
I think about the individuals in that bar, for whom such spaces are sanctuaries where they can freely express themselves without judgment or fear. What message did my friend’s abrupt departure send to them? It was perhaps a reminder that their reality is often seen as uncomfortable or challenging by those who live in the comfort of the majority.
This experience has been a catalyst for my own reflection on privilege and the importance of stepping out of our comfort zones. It’s easy to remain ensconced in environments where our views are never challenged, and our way of life is never questioned. But growth, understanding, and inclusivity come from experiencing the unfamiliar, from recognizing and respecting the diversity of the world around us.
My friend’s discomfort could have been a moment of learning and broadening his horizons. Instead, it turned into a retreat to the familiar, to the comfortable. It’s a reminder that being able to choose when and how we confront discomfort is a privilege in itself – a privilege that many do not have.
As we navigate through life, it’s crucial to recognize this privilege and challenge ourselves to embrace discomfort from time to time. It’s in these moments that we grow the most, developing a deeper understanding of the rich tapestry of human experiences that make up our world.
I didn’t talk publicly about September 11 until almost 10 years after the horrible day. The day the world changed. And then I wrote a few posts and shared more. Then I started to reduce the amount that I talked about what happened that day. And some people ask me if it’s because I think it no longer matters or if too much time has passed. Does it mean as much today as it did 22 years ago? Does it impact me the same?
And I’m not really sure how to answer that. Because whenever I think about what happened that day I still have the same feelings of anger and fear and frustration that I had over 20 years ago.
I still remember my morning in lower Manhattan that day. I still think about the images of people running down the street and clouds of debris flying after them and towards me. I still wonder what it is that I am supposed to be doing in the world. Because instead of taking my normal route that would have had me in the World Trade Center at the exact time the first plane hit, I took a different route.
I still recall the kindness of strangers that I met when I walked over that bridge in Brooklyn. The unity amongst black, brown, white, and all the colors of the world gathered in solidarity against evil. I’m smiling thinking of the family that took me to Queens to stay with them for the night. While I figured out what I was supposed to do next. And the cute pictures on the wall of the bedroom I stayed in which belonged to a little boy.
I remember the smells of lower Manhattan. And I don’t think I’ve ever actually talked about the smells but I remember the smells. The smell on the morning which was of an intense burning stronger than any fire I’d ever smelled. The smell of the people around me covered in dust and dirt and sweat. The smell a few days later when I was finally able to leave the city on a train to Philadelphia so that I could rent a car with 4 strangers to take me back to my family in Chicago. And the smell when I first came back to New York in October a few weeks after. The smell of death and decay. The most awful smell I have ever experienced.
But I also remember the calls, texts, and messages. The ones that came through when my mobile phone finally starting to work again. My loved ones and even long silent friends checking in to make sure I was ok. My fellow New York based friends that had been stuck on the upper side of the Island.
I also remember the sense of community continuing today and yet still very different. Those that were in the building and survived could understand each other but not talk to others. Those who like me were just down the street felt pain and sadness yet struggled to find the words to say to our colleagues at ground zero. And I just could not listen to people with lots to say who were nowhere near the city that day. I get it. We all saw it replayed over and over again on television. But only some saw the desperation directly. The bodies. The debris.
And I remember the ignorance. The conversation with my Sikh colleague as he told me how many people were making hateful comments to him because he, like some Muslims, wore a head wrap. The assholes that made statements about Jews. People were angry and often that anger b needed an outlet. So i remember how quickly community became dissent became community again. The cycle continues today. The constant search for a common enemy. A shared experience.
So I guess the answer is that of course I remember. Like it did after the death of my stepfather Karl that happened 10 years later, the pain does dissipate. And I no longer feel guilty about that. But the memories remain. And the triggers exist. And so occasionally I will write about it. I will always think of those who lost their lives simply because they went to work. I will always be grateful to those who lost their lives actively running toward the danger. They saved thousands. And I thank God for pulling me through and helping guide my path that day and every day.
As a black man in America, to get ahead you must learn to adapt to working with so many different people. Some will think you are angry. Some will think you are emotional. Some will find you arrogant while others will question your confidence. Some will say you are too aggressive and others will tell you that you are too nice. You are either too masculine or not masculine enough. Black employees are judged negatively for self-promotion yet often left out of lists for promotions because they “are not visible enough”. And heaven forbid if you don’t fit into the sterotypical vision of a black man they expect: straight, religious, macho, “urban”.
Everyone will assume one thing or another about you without really taking the time to get to know you personally because ultimately they either fear you or simply do not find you relevant enough to take the time. As evolution works, those of us that advance are those who figure out the system enough to chart their path through an unequal, unfair, and incredibly biased system using skills that inevitably require them to be tougher, more resilient, and perhaps a bit less sympathetic to those who either have not had the same fight or have given up the fight. So when someone in that space leaves the system to which they have become accustomed and comes to a vastly different system, a supposedly more enlightened system, they find themselves out of the frying pan and into a roaster. And so ultimately they just leave all institutionalized systems and aim to create their own. But is this really possible?
Be well. Lead on.
Adam
Be good to people.
Adam L. Stanley
Connections Blog Technology. Leadership. Food. Life.
In 2015, I drafted my personal ten commandments and shared them through this blog. It’s been several years, a global pandemic, a marriage, a relocation, multiple bosses, and now approaching another decade in the next couple of years. Yikes. So, I thought it was time to brush off the commandments.
Your life will change. Your job will change. Your circle of friends will evolve. But your core values and principles should be consistent. And while you may compromise on compensation, title, which restaurant to dine at or movie to see, there should be certain things about which you refuse to compromise. Your values should drive how you respond to change, success, and to trials. Here are my personal 10 Commandments.
I. Be Mindful
Every day. This is first because in many ways it is the toughest. This is continuing to smile as you are given very disappointing news. This is being respectful when you want to scream profanities. This is rising above and, as Michelle Obama famously said, when they go low, you go high. And, as my Dad says, unless God calls first, there will be a tomorrow.
I try to make choices that I believe benefit the world and make it a better place. The world is especially challenging right now, making this more difficult than normal, but I still do my best to make good choices. I remember that though I may disagree with others’ acts and opinions, God still calls on me to love them as I love myself.
II. Be Kind
There is never any reason to be an asshole. Being unkind is not going to convince people to be nice to you. In fact, being a jerk is most likely going to cause people to dislike you and do as little for you as they can. You’ll commonly hear that cheaters never win, and the same goes for mean people. My mom taught me this more than most. After weeks of hearing me crying about bullies in middle school, she called me to the back porch and gave me a tough lesson for which I am eternally grateful. In the end, she taught me, the nice people are going to win with their dignity in tact. Think about your life in high school. The bullies are usually the ones who end up working under the people who were kind. They peak in that one moment you feel you are at your lowest, but you continue to rise. You continue to shine. Be kind, always.
I have often told the story of a senior leader at a prior job that called me into a meeting with him and proceeded to tell me something that ultimately changed my career. He said that the clients loved my work and I could be an integral part of his team but that I was too nice. He said I needed to be more of an asshole and stop doing things like letting my team go home at 10:30 pm!! I smiled, always adhering to my #1 commandment, and thanked him for his candor. I then called the superiors back in our home office and told them I was not interested in working with this individual anymore and that I would be working to leave the project or leave the firm, whichever was necessary.
I chose to be the nice guy. Even if it meant I would not be a part of this “marquee” team, I refused to be an asshole for sport. And I’m blessed to be able to say today that I am better for it. Better health. Better financially. Greater opportunities opened up for me. And the people with whom I have worked before would typically work with me again. Something I could certainly not say for this particular “leader”.
III. Be Bold
Change doesn’t happen overnight, and it takes a lot of voices for anything to get done. Whatever you have strong feelings about, use your voice to speak up to enact change. You have to make your thoughts heard if you want to help make a difference. This could be through actually speaking, posting on social media, blogging, or helping behind the scenes in activist groups. Part of courage is helping to lift others up. You shouldn’t be bold just for yourself. You want to help make a difference for others.
Roy T. Bennett says it well, in his bookThe Light in the Heart: “Be brave to stand for what you believe in even if you stand alone.” So true! It is easy to be safe and so hard to take chances. Especially if you fall in any bucket where you lack safety in numbers.
This is likely my hardest commandment. This is risky. This is taking a chance where the safe path would be so much easier.
IV. Be Transparent
Be honest and clear about who you are. You, as an individual, are important. You need to let the world see you for who you truly are. I keep a photo of myself with my husband and my dog on a wall that is featured in all my zoom videos. It’s important to me that everyone understands who I am and what is important to me. In order to be transparent, you must first be self-aware. There is a quote by Prasad Mahes that encapsulates this, “The mind is like water. When it is turbulent, it is difficult to see. When it is calm, everything becomes clear.” You have to know who you are and embrace it to move forward in the world.
V. Be Authentic
It can be tempting to pretend to be something you are not to move ahead in the world. Don’t do this. It isn’t helping you or anyone else. You need to be true to who you are. Being inauthentic is going to cause you a lot of stress and pain in the long run. And it is frankly EXTREMELY TIRING to be fake. Sometimes I want to shake certain people and say “snap out of it” just to get them to take off the façade they have built up so strongly around their authentic selves. So I refuse to pretend to be someone else, even if it means I may not get certain opportunities as quickly.
VI. Be Curious
As a human being, you are designed to be learning all the time. The end of formal schooling does not mean you should stop seeking knowledge. Make it a point to continue to learn new things all the time. This could be a simple as getting a daily calendar with a new fact each day. Or, you could seek additional formal education to seek out something new. Some examples of things you could study are a new culture, a new religion, a new recipe, or something related to your job.
Always ask questions and seek new information. It will make you a better person. I blogged a while ago about Hiring for Character and Values. And one of the main targets was the intellectually curious!
VII. Be Honest
Lying is another behavior that can be tempting if it will help move things in a certain direction. However, it’s not worth it. Lying is never going to end up working out for you in the end. Someone is bound to find out it isn’t the truth, and that is going to cause a lot of trouble for you. Also, if you have to lie to get something done, it isn’t something you should be doing anyway. The mental stress lying will cause you, plus the fact it isn’t very ethical, is why you should avoid it at all costs. General rule of thumb: consider how you would feel if it appears on the cover of Wall Street Journal.
VIII. Be Straightforward
There is a well-known phrase that deals with being straightforward. You may hear someone reference the knife someone put in their back. This often means that someone thought another person was being honest with them but went behind their back and did something they didn’t approve of. You want to avoid this. If you have something to say to someone, just say it. Don’t talk behind their back on side channels or in backroom chatter. It’s rude, and it isn’t going to solve anything. It also doesn’t make you look good as people are probably judging you for talking that way about someone behind their back.
IX. Be Purposeful
Some people surround themselves with many people and call them all their friends. For some people, this works. However, I prefer to have a few select friends that I develop a deep friendship with, rather than a bunch of people I don’t actually have a connection with. I have changed my mindset from wanting to be surrounded by people to embracing time with a few close friends. In work, I try to seek out opportunities where my work can also drive positive change.
X. Don’t Sweat the Small Stuff
You are bound to make some mistakes. It is part of being human. However, you have to learn to recognize when a mistake is something that needs to be focused on and fixed versus when a mistake is something you need to just let go and move on. For example, failing one math test in school is not going to ruin your life. Learn from it and study harder next time. Stewing on the failure is going to make it harder to do well the next time. However, if you mess up something at work that is going to impact many people, you should work on fixing it and how to avoid making the mistake the next time. Just remember that the small mistakes aren’t going to matter at the end of your life. Don’t let the stress ruin your life.
YOU WILL BE DISAPPOINTED. You will know you deserve that promotion more than the other individual. You will listen to their words that tell you they value you yet not see any evidence. Someone you love will hurt you with their mistake or their transgression. You will see people with more money, more this, more that. Life isn’t always fair. But thank God for life and the opportunity to live another day regardless. Be grateful for the opportunity to walk around your neighborhood and find wonder in those little miracles you would otherwise ignore. Look at the ants at work. Smell the roses. Note the gentle swaying of the trees at the faintest breeze. Watch the birds chirp it up while the squirrels start to stock up for the winter season.
Remember that you work so that you may live. You don’t live to work. So Don’t Sweat the Small Stuff!
Commandments are guidelines, ideals
The first part of living a successful life is knowing what you want to get out of it. It is up to you to decide what ideals you want to live your life by. Take my ten commandments as a guide and create your own list of commandments you want to guide your life. Perhaps your list will be similar to mine, or maybe you will have a completely different list. Do what works for you. I would love to hear from you.
Be well. Lead on.
Adam
Covid is still an issue. Please stay safe, get vaccinated, and wear a mask around lots of unknown people.
Adam L. Stanley
Connections Blog Technology. Leadership. Food. Life.
It is so important to have a balanced group of friends from whom to draw wisdom, knowledge, and perspective. I am blessed to have this in abundance, but I also admit that I take it for granted from time to time. It’s easy to get comfortable with people who think like you, but growth happens when you engage with those who challenge your assumptions.
I encourage everyone reading this to consider who in your circle of trust has a perspective different from yours. Reach out to them and ask them to share their story. Ask questions that go beyond the surface, especially about topics that might seem difficult or unfamiliar. This isn’t about agreeing with everything but about expanding your understanding.
That’s how understanding grows. That’s how hatred is thwarted. And that’s how change begins—by taking the time to listen, learn, and empathize with someone else’s experience. Small conversations lead to larger shifts, and those shifts can ripple outward, creating real change in how we see the world and each other.