#TechNotes: Mind your quadrants please

We need to discuss and determine which tool can best help us answer specific questions at the optimal cost to value ratio for our current and immediate future needs. Not just follow a quadrant.

#TechNotes: Facebook, Snapchat, and the new new thing

For now, I have sold my Facebook holding and bought a small Twitter holding so I can enjoy a brief ride on the wave of the current big thing. And I patiently await the next next big big thing. Oh wait! There it is….

#TechNotes: My Samsung Galaxy s4

I made the switch … again. I have only had the device for a couple of days and must say that I’m already falling in love with it. I’m not going to do a full review but I will post some of the things I really like about the device. Now I do realize that […]

#TechNotes: My Blackberry Z10 Experience

I have now had my BlackBerry Z10 device for a few days and am beginning to get a sense of the device functionality and the overall experience. I am not a professional reviewer but like to share. I’m reserving my final judgement and not ready to decide for sure that I will be moving away […]

#TechNotes: Blackberry 10 preview

From the BlackBerry Experience launch even in London at Old Billingsgate – 30 january 2012. So this will be my first real-time Preview blog, reviewing SOLELY based on what is presented at the launch event. I reviewed iOS and Apple devices before and have been saying for months that I am moving on from iPhones. […]

Yet another blog about Change!

Change! or … Building Airplanes in the Air EDS (now part of HP of course) ran a fantastic ad campaign years ago that highlighted how they help businesses manage through periods of major transformation. My favorite was called “Airplane” and showed a team of employees working on building a new airplane in the air. Yep, […]

Service Desk and Support teams everywhere … YOU MATTER!

This week, I had a very unique opportunity to be “on-boarded” twice. My new role is based in the UK however I have a base in Chicago and, at the end of the day, a US contract. Thus, my first day was in Chicago and my second day was here in London. As I reflected […]