Yet another blog about Change!
Change! or … Building Airplanes in the Air EDS (now part of HP of course) ran a fantastic ad campaign years ago that highlighted how they help businesses manage through periods of major transformation. My favorite was called “Airplane” and showed a team of employees working on building a new airplane in the air. Yep, […]
Service Desk and Support teams everywhere … YOU MATTER!
This week, I had a very unique opportunity to be “on-boarded” twice. My new role is based in the UK however I have a base in Chicago and, at the end of the day, a US contract. Thus, my first day was in Chicago and my second day was here in London. As I reflected […]
#TechNotes: Initial thoughts on Apple iOS 5
IMPORTANT UPDATE: No features, no matter how great and wonderful, can make up for a crappy battery life on mobile devices. I am now contemplating rolling back to an older backup. This stinks! I RECOMMEND WAITING FOR APPLE TO FIX. 200 new features? Should I care? Update 10/16/2011 POST UPGRADE OF IPHONE Honeymoon is winding […]
Could you live without leaving your computer?
What say ye? How many of these online services do you use? Could you imagine a day, a week, a year without ever actually leaving your home? As this Infographic shows, it might just be possible given everything you “need” is now available online. Would love to hear your thoughts! Created by: College At Home
Vendor Relationships: Experts or Frauds?

Vendor Relationship Critical Partnership Element #1: Expertise in new technologies I recently ran an informal poll on LinkedIn that asked a relatively simple question: Today’s IT leaders depend on a plethora of new players to drive change. What should CXOs most look for in a partner? Here are the results …. Aiming to cover each […]
Vendor Relationships: TRUST must be EARNED and SUSTAINED

Vendor Relationships Critical Partnership Element #5: Demonstration of Trust and Integrity I recently ran an informal poll on LinkedIn that asked a relatively simple question: Today’s IT leaders depend on a plethora of new players to drive change. What should CXOs most look for in a partner? Here are the results¦. Webster’s dictionary defines trust […]
Yelp and Zagat losing influence?
Yelp and Zagat losing influence? Fellow Foodies – Yelp and Zagat are both social media outlets but neither are considered for social media influence tracking by klout, Empire Avenue, PeerNet, etc. Is this because we Yelpers are fine within our special community and don’t need to be bothered with those other tools? Or are outlets […]