An Uber Experience
Many of us experience the sharing economy as users, not as providers. If we’re not exposed to both sides of it, it’s hard to really understand what’s going on and how it’s going to impact business and growth (and yes, politics and society too) in the next decade and beyond.
Big Data is Big Miss
I think we’ll continue to see more approaches around data — look at a model like Zillow and the amount of data they crunch — but my hope is that this idea of “big data” fades into buzzword obscurity and we focus on the right things at the CIO level. We should be connecting stakeholders and moving towards information-based analytics.
Yet another blog about Change!
Change! or … Building Airplanes in the Air EDS (now part of HP of course) ran a fantastic ad campaign years ago that highlighted how they help businesses manage through periods of major transformation. My favorite was called “Airplane” and showed a team of employees working on building a new airplane in the air. Yep, […]
Top Traits: Fun to Work With

Top Traits: Defining the perfect employees Let’s face it, for most people work is a means to an end. You work so that you can eat, keep your brain active, connect with other people, learn, or reach some apex in your ambitious plan to take over the world…. Whatever the reason, for very few people […]
Top Traits: Pride in Work Product

Top Traits: Defining the perfect employees I had a whole home audio system installed in my Chicago home a few years ago. I spent more than I have ever spent on audio equipment and hired a team of twenty somethings to install it for me. I remember when they came for the install and opened […]
Top Traits: Hard Working AND Talented
Top Traits: Defining the perfect employees Yikes – It has been a while since I blogged and I have an excuse. We are working on some amazing things at Aviva and as part of that I have spent the past few weeks in meetings. Yes, being in meetings can sometimes be a royal P.I.T.A., especially […]
Service Desk and Support teams everywhere … YOU MATTER!
This week, I had a very unique opportunity to be “on-boarded” twice. My new role is based in the UK however I have a base in Chicago and, at the end of the day, a US contract. Thus, my first day was in Chicago and my second day was here in London. As I reflected […]