by Adam L Stanley | Sep 11, 2016 | Life, Quotes and Inspiration, Relationships
Never Forget
September 11 – Fifteen Years Later
Adam Stanley – 2001
Many of you have read my stories from the Morning and Afternoon of the awful nightmare that was September 11, 2001. It took two years for me to be able to share my morning story broadly, and several more years to talk about the rest of the story.
I will never forget the tragedy. But I will also never forget the way we rallied together. On this 15th anniversary, I choose to remember it all. The horror and the light that emerged from the darkness.
I remember the friend of a friend of a friend who opened her house to me that night. The four strangers that shared a rental van with me so we could find a train or plane to wherever.
I remember the massive headache I had until I was finally out of the city, literally crossing the border into the city of Chicago in that Philadelphia procured rental van with four strangers. And sharing hugs with my partner, my family, and my friends in Chicago. The joy and love I felt when I was finally able to listen to my voicemails, check email, and see so many people that cared.
I remember the heartache on September 22, when I first returned to New York and tried to start working again. It’s hard to describe but feeling a mixture of relief you could just move on, sadness so many people would never return to their desks, and a bit of melancholy thinking of how little what you were doing actually meant in the grand scheme of things.
I remember the wretched sickness of the smell of burnt steel, and human decay. Walking back to the building so close to Ground Zero. Going up to the cafeteria where I first saw the tower burning and seeing a vast emptiness where once two great towers stood. To my office where the CFO and I had stood watching the events unfold, in anger and tears.
I remember the concerts, the signs, the flowers everywhere, the photos of missing loved ones. I cry thinking of the faces of those who did not know for sure for weeks. Some still do not have any remains to bury.
I remember the names. Oh God the names. That was, and remains, the most difficult part for me. It has been 15 years and I still cannot say for sure that I did not know someone else that perished that day. So many people died. Who amongst the long list was an ex-lover, a former coworker, a grade school friend? Who had sat next to me on the plane the previous day? Was one of the flight attendants someone that greeted me with a smile on one of my countless flights around the country? Someone I stood in line with at Barneys New York nearby, or one of the coffee trucks.
I remember the news. Constant, unending reminders of what happened. Pundits from all over the country, many of whom were nowhere near Ground Zero, pontificating about what happened. Troops being deployed by a Pentagon still mourning the loss of so many of their own. Stories of the heroes and photos of the perpetrators. I remember shutting it all out as much as I could.
I remember the different views of my friends and colleagues. Some of us walked through or were in the building when the tragedy started. Others were merely blocks away. Some worked in midtown but lived near the World Trade Center. Some were out of town when it happened. Others had never even been to New York but were fellow Americans. Many people had a story simply because wherever they were in the world, their hearts were horrified by what had happened.
It was hard for me to talk to anyone for a while after that day. My story was different than their story. And in many ways that made it hard to comfort each other. I could no more comfort someone who personally saw someone falling from one of the towers than I could be comforted by someone who only watched the horror on television. But there was hope and their was a spirit of resilience. There was a sense that we would overcome what happened and be stronger as a nation and as a people.
The media will lead you to believe we have lost all of that. That we have become more divided now than we were then. I do not believe that. I remain full of hope that we can rise above hatred, bigotry and all forms of evil. By the grace of God, we can be better and live better. We can love.
My Ask
My ask is simple. Do not use this 15th anniversary of that terrible day as a means to justify hatred, elect a political leader, or prove just how much more patriotic you are than the next person. Use it to show love. However you know how. “Never Forget” the lives that were lost. But also never forget those that were saved and those that saved. Never forget those who called you that day just to say hello and tell you they loved you. Never forget the renewed sense of optimism you had and the determination to rebuild and prove that we were not defeated. Never forget the people of many races, socioeconomic backgrounds, and religions that rallied together to help those in need.
Never forget that in a moment of pure terror, there was light somewhere near you.
Bring that light back. And the bad guys will never win.
Be well. Lead On.
Adam
Related Posts:
Remembering 9/11 – 15 years later (2016)
Remembering 9/11/01 – My Morning in Lower Manhattan (2011)
Remembering the kindness of strangers – September 11 (2014)
Retracing My Steps (2017)
Adam Stanley – 2016
Adam L. Stanley Connections Blog
Technology. Leadership. Food. Life.
AdamLStanley.com
Follow me on Twitter | Connect with me on Linked In | “Like” me on Facebook
by Adam L Stanley | Dec 14, 2015 | Leadership, Relationships, Teamwork
You are the leaders of this organization and hold the keys to success.
At the heart of any mission is talent. Whether building the new rocketship to take us to Mars, raising money for a charity, designing a new service online, or working to be the best manufacturer of the latest series of widgets, talent matters. Which is why it is part of so many of my blogs and why I want to quickly share some thoughts for leaders. This one is targeted to leaders that are at the director/senior manager level, typically CEO – 3 layers. In my org, this would mean people that report to my direct reports. Beyond that, I think they could really be considered for any leaders of teams.
The crux of the message is this: You are the leaders of this organization and hold the keys to success. When given a role as a leader, you must immediately transform yourself from an individual contributor that must manage up, to a leader that must manage up, down, and sideways. And, from time to time, you will need to transform again as peers and managers change significantly, or you go to a new company. In many ways, the global leadership team (my directs) need to serve in the capacity of “Chairman and CEO” of the company we are building. They need to be the ones setting the strategy, selling the vision, and building the dream. But if the next layer down is not willing and ready to be the “President and COO” of our company, the dream can never be achieved.
People may think that I want the directs of my directs to be “empowered”, “trusted”, and held “accountable” because that is the right thing to do for team engagement. Bullocks. Yes, its good for the teams to be treated with respect in this way. However, it is not purely altruistic that I form teams in this manner. The fact of the matter is, our mission DEPENDS on this. We simply cannot be successful if leaders at all levels do not step up to the challenge they have been given to drive change independently. The directs of my directs, I call them the XLT, run our business. That means we expect a lot of them and, likewise, they should expect more from us. So, I wanted to share some thoughts on leadership and my expectations. I am sharing these with my team as well as with my friends here in the online world.
What we expect from you as a manager
- Ownership of transitions Remember back when you were in grade school? Don’t worry, I don’t remember much either. However, I do remember that each new year was a new adventure pretty much directed by my teachers. They showed me how my last year’s learning tied to the new year. They led exercises to introduce me to my new classmates, courses, and books. But in the corporate world, on our mission, we do not always have that luxury. And, frankly, the higher up you go, the less assistance you will get with transitions. Things move faster and are not always as structured as grade school. That means you are in some cases you will be leaving behind responsibilities to take on new ones before fully completing your prior responsibilities. As leaders, you are expected to manage transitions, ensuring that your responsibilities are not only well in hand but all key stakeholders are informed of the change. This is a critical mission success factor.
- Setting expectations I was the News Editor of my college newspaper, Student Life, at Washington University. At the beginning of each editorial cycle, I worked out a set schedule of articles our reporters were expected to write, with dates they were due and no leeway for being late. For a newspaper that came out twice a week, there was only so much flexibility. But the MAJORITY of corporate decisions are not actually this tightly time constrained. So, leaders must help manage expectations. You know your workload, skillsets and available tools better than anyone else. And you are a leader. If you get a request to drive something, you must set expectations. When should I hear from you and how often will you provide updates? Where does this fall within your priority list? Are you not the right person for the job? If you do not set expectations appropriately, the best possible outcome is that you unwittingly meet expectations set by someone else. The worst case is that the expectations that were set were completely unrealistic and you will fail.
- Communication to your teams and peers – Every day, I think about what I want to wear to the office. That is perhaps the only decision I make each day that does not require input from others. Even that one is influenced by others based on conversations I have had about a particular type of shoes (“Adam is the only c-suite exec here that has a pair of Blue shoes”) or my choice of casual or formal business attire (“still wearing a tie, eh, Adam?”). But in a fast-changing, active decision environment, communication is critical. Especially during times of change and transition, our colleagues need to hear from us much more. Decisions are being made that impact lives, impact our clients, impact the markets and how our competitors react to us. We can get into a trap of having so many meetings and conference calls that we forget the basics. Pick up the phone. Reach out to someone for coffee. Write a personal thank you note.
- Driving independently In order for any organization to deliver effectively the massive change programs underway in a competitive environment, we must hold our leaders accountable for driving independently. We must empower them to make decisions without funneling every action through hierarchies. We must trust them to get done their component of the work. And we must hold them accountable for delivering and punish/reward them based on agreed expectations. I blogged on this a while back (See Blog and a poster with these three words in on most of my team’s desks. We must expect XLT leaders to deliver on change programs with less direct intervention. Clear objectives set up front, guidance and support when needed, and recognition/credit when complete. The mission depends on this, as every hour spent by me working on a component of the mission is an hour I cannot sell the dream, build the vision.
What you should expect from your manager
It is easy for senior level executives to set expectations on their subordinate leaders. However, we must recognize that relationships go two ways. If I truly want my leaders to act a certain way, managing transitions, communicating to their teams, and driving independently, my leaders must be able to expect certain things from me.
- Support for this process, including patience and understanding as they build plans, outside assistance if justified, and help identifying the right person to whom you should transition if needed.
- Leading by example when it comes to communication and team engagement.
- Unless you lead them to conclude otherwise, your manager should trust your judgment and be reasonably accepting of the expectations you set.
What are some expectations you have of your leaders and how have you seen them help your mission? Is your manager providing effective space for you to grow as a leader?
Be well. Lead On.
Adam
Related Posts:
Investing in talent for the long-term
Expectations of Leaders at all Levels
Khalil Gibran on Leadership
Lessons from Henry V
Adam Stanley
Adam L. Stanley Connections Blog
Technology. Leadership. Food. Life.
AdamLStanley.com
Follow me on Twitter | Connect with me on Linked In | Join me on Instagram
by Adam L Stanley | Jul 2, 2015 | Technology
Real Estate Technology: Riding a wave of change
Kodak missed a tipping point and went bankrupt. Blockbuster Video fought the wrong enemy and went bankrupt. Taxi drivers, hotels, travel agencies, and so many other industries are now fighting less against themselves than against new entrants that actually seek to solve a problem, to fill a need, to change old norms. Perhaps more so than most of these industries, the commercial real estate industry has been slow to both recognize and embrace change. I am convinced messenger service companies remain in business solely because the CRE industry continues to mistrust the transmittal of critical documents to anyone or anything not human!
But that is changing, and it is changing fast. The next big thing for our industry, if we are not careful, will happen without the industry’s current players. And the industry is finally waking up. The influx of tech-dependent Millennials into the workforce, combined with increasing pressure to streamline communication and access to information, has made inroads into the business practices of even old-school brokers and traditional owners and investors. They have begun to recognize the importance of innovation beyond just the in-house research listings database and better presentation tools to both new business development and current client service.
As a result, attention (and, therefore, funds) devoted to technology for commercial real estate have skyrocketed. Company-sponsored competitions between internal groups complement existing IT resources in the quest for innovative ideas, while former real estate professionals, now tech innovators, are filling known informational and service gaps with external all-in-one marketing, database or analytics platforms, digital mapping and other architectural applications, and automated building management systems. Beyond that, we are finding more players from outside of the industry finding ways their tools and technology solutions can meet our needs. And much of the activity is being driven by incubators and accelerators like 1871 in Chicago, MetaProp in New York, and new players like Motives in Dallas.
I use this space to talk about leadership and trends in technology. I will talk more specifically about real estate technology over the next few months and will likely have guest bloggers from a few startups as well.
Thanks for continuing to connect with me.
Other related blog posts:
Thinking Like Our Ancestors
Excerpt: At the end of the day, perhaps disruption is a lot more simple than we make it seem at these mega conferences like OpenWorld. Perhaps disruption is simply a relentless focus on consumers: your clients, employees and investors. Dream every night of how you can better meet their needs and there is no way you can NOT disrupt your industry. Perhaps the only way you will get left behind is if you leave your consumers behind. Perhaps disruption is simply about a return to the past.
Facebook, Snapchat, and the new new thing
Excerpt: The bottom line is I don’t necessarily believe the Facebook is in its final days. I do believe, however, the company must drastically rethink their strategy and consider alternatives for growth in the United States. If they truly believe that growth in other markets will counter dramatic drops in USA, I believe that is misguided. Other markets will eventually follow the same path of the United States. Younger users will leave; older users will join the platform at a much lower level of engagement; upstarts will create the next next big thing and advertisers will be tempted away.
Innovations Changing Our Industry
Excerpt: In the interview, I discuss the rapid pace of technological changes in commercial real estate; the use of virtual reality for viewing property; DTZ’s use of analytics to help clients make smarter decisions; as well as the future potential for drones and the Internet of Things.
Be Well. Lead On.
Adam
Adam L. Stanley Connections Blog
Technology. Leadership. Food. Life.
AdamLStanley.com
Follow me on Twitter | Connect with me on Linked In | “Like” me on Facebook
by Adam L Stanley | Oct 30, 2014 | Leadership, Relationships, Teamwork
Inspiration and courage must come from every level of your business if you are to be successful.
Most of us have read dozens of articles about amazing leaders and superstar management teams that make all the difference. And I do completely agree that success without good leadership at the top is near impossible. But a recipe for personal failure is to expect all wisdom and guidance to come from on high. I continue to hear people ask for vision and inspiration from the top. And, yes, I agree this is critical. But it is important we remember just how inspirational we can be to each other. A group of smart people in a room thinking positively and acting on such positive thinking can go so far.
I often talk about leaders at all levels and encourage you to be the leader that drives the change you want to be. There are people out there that are looking to YOU to make them feel purpose, to make them want to stick it out and fight as hard as necessary to get things done. Yes, they will enjoy watching CEO videos, seeing values presentations, and the like, and they will get vision and inspiration from there. But YOU have the power to influence daily and I urge you to do so.
Be well. Lead on.
Adam
Adam L. Stanley
Connections Blog
Technology. Leadership. Food. Life.
Follow me on Twitter | Connect with me on Linked In | Comment below.
by Adam L Stanley | Sep 30, 2014 | Technology
Thousands of years ago, traders of meat, skins, and grains met each other in open and transparent marketplaces. Quality was key to repeat business, and pricing driven by supply and demand. Winners in the market listened to the needs of the people they met and found new sources of raw materials and methods of production that better met these needs.
Today, I have joined Oracle for Open World 2014 in San Francisco. DTZ is here to co-present with Oracle some of the work we have done with Google Glass integrated with JD Edwards, our global property service. Sitting in this room amongst hundreds of technology leaders, I find myself struck by how quickly things changed and yet how much remains exactly the same as it was in ancient times of the cavemen.
Sure we talk about Internet of things, big data, digital transformation, the cloud, and other buzzwords. But the most fascinating disruption factor to me is the most basic element of commerce. And it is an element that has been important since the very first days when hunters traded their fresh game for vegetables and grains. Quite simply, it is the customer.
Every exciting trend, every new innovation, the growth of crowd funding, crowd sourcing, crowd planning, crowd protesting… All of it relates to a renewed focus on the consumer. Whether the consumer is an individual or a group of individuals, companies succeed based on their ability to meet the constantly evolving needs of the consumer. And they fail when they forget that the consumer is everywhere.
The consumer is your customers, more globally and digitally connected than ever. And unlike the traders of the early days, they can find your competitors within seconds versus months or years. And they want access to your products and services wherever they are and however is most convenient to them at any particular time.
The consumer is your employees, who are diverse in their backgrounds and their preferences for how to work. They want to have an experience at work that is better than or at least compatible to their experience outside of work. And they want to be able to move on when not challenged.
The consumer is your investors, who instead of putting all of their money in banks now have access to dozens of new currencies like Bitcoin. They need to be convinced that giving you their money is better than micro lending, kickstarting, crowdfunding or doing their own thing.
At the end of the day, perhaps disruption is a lot more simple than we make it seem at these mega conferences like OpenWorld. Perhaps disruption is simply a relentless focus on consumers: your clients, employees and investors. Dream every night of how you can better meet their needs and there is no way you can NOT disrupt your industry. Perhaps the only way you will get left behind is if you leave your consumers behind. Perhaps disruption is simply about a return to the past.
Be Well. Lead On.
Adam
Adam Stanley
Adam L. StanleyConnections Blog
Technology. Leadership. Food. Life.
AdamLStanley.com
Follow me on Twitter | Connect with me on Linked In | Like me on Facebook
Kodak missed a tipping point and went bankrupt. Blockbuster Video fought the wrong enemy and went bankrupt. Taxi drivers, hotels, travel agencies, and so many other industries are now fighting less against themselves than against new entrants that actually seek to solve a problem, to fill a need, to change old norms. Perhaps more so than most of these industries, the commercial real estate industry has been slow to both recognize and embrace change. I am convinced messenger service companies remain in business solely because the CRE industry continues to mistrust the transmittal of critical documents to anyone or anything not human!
